Privacy & GDPR Policy
Last Updated: July 2026
1. Introduction & Data Controller
Welcome to Premium Digital. We provide bespoke web design, business automation systems, and calendar integration frameworks for local service providers. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purpose of these regulations, Premium Digital operates as the "Data Controller" for any information collected through this website, our conversational chatbot, and intake calendar portals.
2. Information We Collect
We only request and process personal data that is strictly necessary to configure your custom business frameworks. This includes:
- Identity Data: First name, last name, and business trading name.
- Contact Data: Verified email address and telephone number (categorized by country flags).
- Business Data: Industry type, operational notes, and Google Business Profile references.
- Technical Data: IP address, browser information, and interaction history on our platform.
3. How We Use Your Personal Data
We process your personal information to deliver our services, fulfill requests for custom automated prototypes, and manage your discovery calls. This includes establishing communication pipelines via email or WhatsApp, tracking availability in conflict-free calendar booking matrices, and validating lead entries against fraudulent programmatic bot submissions.
4. Lawful Bases for Processing
Under the UK GDPR, we rely on the following legal grounds to process your information:
Consent: When you choose to type your corporate metrics directly into our diagnostic configuration assistant chatbot.
Contractual Obligation: When processing data to organize, secure, and deliver your live strategic consulting slot.
Legitimate Interests: To continually monitor system metrics, protect server nodes against operational abuse, and refine our high-converting web architectures.
5. Data Retention & Security
We implement robust industry-standard technical controls to shield your personal data from unauthorized access, modification, or exposure. Personal indicators collected during configuration onboarding are retained only for as long as necessary to complete your demo blueprint build and follow-up consultation scheduling.
6. Data Sharing & Third-Party Processors
Premium Digital does not sell, lease, or distribute your private client information to third-party direct marketers. Your records are only safely transmitted to cloud automation infrastructure suppliers essential to executing platform code workflows, including Google Cloud Infrastructure (Workspace Sheets and Calendar APIs) and Cloudflare secure proxy routing networks.
7. Your Legal Rights Under UK GDPR
You possess fully enforceable rights regarding your dataset under United Kingdom privacy acts. You have the right to request access to your records, demand immediate corrections to inaccurate parameters, restrict active processing, or invoke your absolute right to erasure ("right to be forgotten"). To submit an official dataset update request, reach out to our compliance desk directly at: [email protected].